Location: Hybrid. Most of the positions at YCCO are hybrid, meaning they have the flexibility to work both remotely and/or in-person at YCCO's office in McMinnville, OR.

Department:    Human Resources                              FLSA Status:                Exempt

Reports To:      Human Resources Director               Physical Strength:       Light (L)

Learn more about Yamhill Community Care:  click here

Summary

Collaborating with the Professional Employer Organization (PEO) and the Yamhill Community Care (YCCO) Human Resources team, the Human Resources (HR) Generalist is responsible for employee relations, tracking and support of leave programs, and multi-state employment law compliance, as well as assisting with day-to-day general administration of recruiting, hiring, onboarding, training and development, benefits, payroll, file maintenance, HRIS entry, maintaining and enforcing company policies and practices, and offboarding. This position requires a high degree of integrity and confidentiality, as well as strong interpersonal and organizational skills, professionalism, and initiative.

Essential Duties

1. Advises managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances.
2. Maintains compliance with federal, multi-state, and local employment laws, regulations, and practices. 
3. Manages, tracks, and supports employee leave programs by collaborating with PEO.

Job Duties

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Assists with recruiting, hiring, and onboarding qualified job applicants for open positions, including conducting background checks, and employee eligibility verifications.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations in coordination with PEO.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Works with the PEO in implementing HR project deliverables to include: Employee Handbooks, Job Descriptions, HR Audits, Employee Satisfaction Surveys, Performance Management Programs, Trainings, and other company objectives.
• Assists with developing and maintaining Standard Operating Procedures (SOP).
• Works with the PEO team to produce the appropriate leave paperwork and tracks all leaves for employees.
• Works with the YCCO HR team to ensure leave is tracked and recorded accurately for payroll for all leaves for employees.
• Attends quarterly safety committee, coordinates with PEO on annual OSHA log for posting and for process set up.
• Assists with administration of the workers’ compensation process.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Essential Department & Organizational Functions

• Ensures policies, program expectations, and standards are clearly understood by department employees.
• Ensures employees are provided with the training, tools, and resources necessary to be successful.
• Provides HR coaching, guidance, and thought leadership.
• Assists supervisors in evaluating employees’ performance both informally and formally, developing strategies to take corrective action as needed to address areas of opportunity.
• Promotes a positive and open work environment where employees feel comfortable speaking up about issues.
• Works to cultivate and develop inclusive and equitable services, and working relationships with diverse groups of employees, community partners, and community members.
• Participates in the preparation and submission of regulatory and contract required deliverables.
• Works closely with other YCCO departments, including Health Plan Operations and Compliance to assist with audits; including the External Quality Review (EQR), as needed.
• Proposes and implements process improvements.
• Meets deadlines for completion of assigned responsibilities and projects.
• Maintains agreed upon work schedule with punctual, regular, and predictable attendance.
• Demonstrates cooperation and teamwork using a professional and respectful demeanor.
• Provides cross-training on specific job responsibilities.
• Meets identified goals that contribute to departmental goals.
• Works collaboratively in a team and matrixed (cross-department) environment with a spirit of cooperation.
• Respectfully takes direction from Supervisor.
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

• Thorough knowledge of employment-related laws and regulations.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong coaching and leadership skills.
• Strong empathy and interpersonal skills.
• Excellent organizational skills including ability to handle multiple priorities and demands simultaneously in a dynamic work environment while maintaining high attention to detail and accuracy.
• Ability to work independently, use sound judgment, anticipate next steps and be proactive as part of a diverse team within a Matrix or shared resources across departments work model.
• Excellent computer skills, including Microsoft Windows, Word, Excel, and Outlook.
• Ability to communicate both professionally and effectively in all forms of communication.
• Ability to work in an environment with diverse individuals and groups.
• Ability to remain flexible, positive, and adaptable.
• Ability to work across the YCCO region and to work remotely, as needed.

Supervisory Responsibilities

This position has no supervisory responsibility.

Qualifications

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential duties.

Education & Experience

Required:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Three (3) years of independent professional experience in human resources as a generalist.

     OR:

• Any combination of education and experience that would qualify candidate for the position.

Preferred:

• Two (2) years of employee relations experience. 
• Two (2) years of experience working with a multi-state employer.  

Certificates, Licenses and/or Registrations

This position does not require any certificates, licenses, or registrations. 

Preferred:

• Human Resources Certification (PHR or SHRM-CP).

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this position. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl. The employee may occasionally need to lift and/or move up to 25 pounds.

This position operates in a professional office environment and requires frequent use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate.

This position may include occasional required or optional travel outside of the workplace, in which the employee’s personal vehicle, local transit, or other means of transportation may be used.